Weekly CTA Tech Use and Purchase Tracker: COVID-19 Impact

The Weekly CTA Tech Use and Purchase Tracker: COVID-19 Impact monitors consumer usage and purchases across technology categories, including online services and devices, during the COVID-19 pandemic.


Week Nine, May 27

Fielded May 22-24, 2020, the ninth weekly Consumer Technology Association (CTA)® Tech Tracker monitors U.S. household use and purchases of tech, including online services and devices, during the COVID-19 pandemic.

  • U.S. household use of online health services, such as virtual doctor visits and digital therapy services, reached 10%, nearly double from 6% nine weeks ago.
  • Use and purchase of many tech services and devices were slightly down week over week, likely due to the Memorial Day holiday weekend.

“One in 10 households used online health services, such as telehealth, last week —nearly doubling over the last nine weeks,” said Lesley Rohrbaugh, director of research, CTA. “Over the past few months, these types of services have grown invaluable to help us stay healthy from home.”



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Designed and formulated by the Consumer Technology Association (CTA)®, the Weekly CTA Tech Use and Purchase Tracker: COVID-19 Impact will be updated on Wednesdays and represents findings from a quantitative study administered to an online sample of a minimum of 1000 U.S. respondents.

Prior Insights from the Weekly Tracker

See the insights and data visualizations from previous weeks of the tech use and purchase tracker research. 

COVID-19 Impact Study: Use of Technology at Home
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